This privacy policy concerns the processing of personal data of current and former customers or persons who have shown an interest in our products or services.
Responsible for the processing:
Ann Grutman
Barenbergseweg 46,
3290 DIEST (B)
Tel .: +32 (0) 13 30 45 42
Mobile: +32 (0) 495 50 84 00
e-mail: ann.grutman@telenet.be
Company number: BE0707.449.110
Which categories of personal data do we process:
The following categories of personal data can be processed by us, depending on the relationship we have with you:
- Name, first name, gender, position
- Address, telephone (landline and / or mobile), e-mail
- VAT number and enterprise number
- Electronic data (IP address, location, cookies)
- Social media profiles
What do we use your personal data for and what is the legal basis for these processes?
- With your permission (art. 6a GDPR): to be able to handle your question when you ask us questions via our website, mail or telephone.
Newsletters will only be sent to you after you have given us permission.
- To prepare a quotation or execute the agreement (art. 6b GDPR): for the realization, acceptance and follow-up of your order, general customer management, the after-sales service and collection (incl. Any transfer of claims to third parties), for the management, maintenance and repair of your website, for accounting purposes
- For conducting marketing activities based on our legitimate interest. Hereby we always ensure that the balance between this legitimate interest and respect for your private life is maintained (art. 6f GDPR)
- For compliance with the legal obligations to which we are subject (Article 6c GDPR): fiscal and accounting obligations may require the processing of data and its storage or transfer to the competent authorities.
Can your personal data be passed on to third parties?
Your personal data may be passed on to third parties in the following cases:
- to our subcontractors when we appeal to them to perform certain services on our behalf (eg MailChimp, HubSpot Marketing) In that case these third parties can only use your data within the strict limits of the instructions they receive from us
- to certain government agencies in the context of compliance with legal obligations
Transfer outside the EEA
Your personal data will not be passed on to recipients outside the EEA (= EU + Norway + Iceland + Liechtenstein)
How long is your personal information stored?
Your personal data will be stored for up to 10 years after being notified or up to 10 years after the termination of the agreement.
How do we protect your personal data?
We do everything we can to protect your personal data as well as possible and to protect your privacy as much as possible. We take all measures that are technically and organisationally necessary for this.
What are your rights with regard to your personal data:
You have:
right to access / view; right to improvement; right to erasure; right to limit processing; right to transferability; right to object to processing on the basis of a legitimate interest, processing for direct marketing and profiling, and processing for scientific or historical research or statistical purposes that are not in the public interest; right to lodge a complaint with the supervisory authority.
Responsible for the processing:
Ann Grutman
Barenbergseweg 46,
3290 DIEST (B)
Tel .: +32 (0) 13 30 45 42
Mobile: +32 (0) 495 50 84 00
e-mail: ann.grutman@telenet.be
Company number: BE0707.449.110
Which categories of personal data do we process:
The following categories of personal data can be processed by us, depending on the relationship we have with you:
- Name, first name, gender, position
- Address, telephone (landline and / or mobile), e-mail
- VAT number and enterprise number
- Electronic data (IP address, location, cookies)
- Social media profiles
What do we use your personal data for and what is the legal basis for these processes?
- With your permission (art. 6a GDPR): to be able to handle your question when you ask us questions via our website, mail or telephone.
Newsletters will only be sent to you after you have given us permission.
- To prepare a quotation or execute the agreement (art. 6b GDPR): for the realization, acceptance and follow-up of your order, general customer management, the after-sales service and collection (incl. Any transfer of claims to third parties), for the management, maintenance and repair of your website, for accounting purposes
- For conducting marketing activities based on our legitimate interest. Hereby we always ensure that the balance between this legitimate interest and respect for your private life is maintained (art. 6f GDPR)
- For compliance with the legal obligations to which we are subject (Article 6c GDPR): fiscal and accounting obligations may require the processing of data and its storage or transfer to the competent authorities.
Can your personal data be passed on to third parties?
Your personal data may be passed on to third parties in the following cases:
- to our subcontractors when we appeal to them to perform certain services on our behalf (eg MailChimp, HubSpot Marketing) In that case these third parties can only use your data within the strict limits of the instructions they receive from us
- to certain government agencies in the context of compliance with legal obligations
Transfer outside the EEA
Your personal data will not be passed on to recipients outside the EEA (= EU + Norway + Iceland + Liechtenstein)
How long is your personal information stored?
Your personal data will be stored for up to 10 years after being notified or up to 10 years after the termination of the agreement.
How do we protect your personal data?
We do everything we can to protect your personal data as well as possible and to protect your privacy as much as possible. We take all measures that are technically and organisationally necessary for this.
What are your rights with regard to your personal data:
You have:
right to access / view; right to improvement; right to erasure; right to limit processing; right to transferability; right to object to processing on the basis of a legitimate interest, processing for direct marketing and profiling, and processing for scientific or historical research or statistical purposes that are not in the public interest; right to lodge a complaint with the supervisory authority.
